Warranty Policy

AlphaFit equipment may be covered under warranty for material workmanship or defects subjet to product and time period. Warranty period is as of the date of purchase. The warranty does not cover normal wear and tear or cometic damage. The warranty does not cover improper use or products not being maintained properly. All 'Australian Made' steel products are covered by a 10 year warranty with a 1 year warranty on powder coating.

Third party products (non-AlphaFit branded) will be covered by the specific company's warranty policy. 

For more information please email admin@alphafit.com.au with details of defected equipment, proof of purchase and photos of defected equipment. 

Product Warranty PDF List Guide: http://docdro.id/YLWHbOP 

 

How To Lodge a Warranty Claim

To lodge a warranty claim please contact admin@alphafit.com.au with:

  • Detailed description of the defect
  • Proof of purchase
  • Photos to support your claim

 In some circumstances the product may need to be sent back for further investigation before warranty is approved. Please allow 3-5 working/business days for your claim to be processed.

 
 
For more information or warranty information for additional products please email admin@alphafit.com.au