AlphaFit, a renowned name in commercial gym equipment in Australia, is a testament to excellence and innovation. A steadfast commitment to quality, collaboration, and customer satisfaction has marked our journey in the fitness industry. At the heart of our ethos is a partnership with top fitness professionals, enabling us to understand and meet the ever-evolving needs of the fitness world.
Our dedication to quality is not just a statement but a guiding principle that defines every aspect of our service. We believe in providing effective gym solutions that embody the highest craftsmanship and durability standards. This commitment extends to every product we design, ensuring that each piece of equipment we offer perfectly blends form and function.
One of the key factors that set us apart is our client portfolio. We take pride in our collaborations with industry-leading gyms and fitness centres, such as Snap Fitness and World Gym. These partnerships are a testament to our reputation in the market and our ability to meet the high expectations of top-tier fitness providers. Working with such prestigious clients has honed our expertise and given us insights into the best practices in gym management and equipment provision.
At AlphaFit, we understand that the needs of fitness environments are diverse and complex. Each has unique demands and challenges, from small boutique studios to large-scale commercial gyms. That's why we offer bespoke gym solutions meticulously tailored to meet the specific requirements of different fitness settings. Our approach involves a deep understanding of our client's vision, goals, and the needs of their end-users, enabling us to deliver practical and inspiring solutions.
Our product range is a reflection of our innovative spirit. We go beyond conventional gym gear, incorporating cutting-edge designs and technology that enhance our equipment's functionality and drive fitness engagement and motivation. Our products are designed to inspire and challenge, making every workout an experience that keeps members returning for more. We stand by the quality of our equipment, and are confident in its ability to withstand the tests of a commercial gym environment.
Choosing AlphaFit means opting for a comprehensive transformation of your commercial gym. Our team of experts works closely with clients to ensure that every aspect of the gym setup is flawless, from equipment selection to layout planning and installation. We consider factors like space optimisation, user flow, and the overall aesthetic to create a functional and inviting environment.
Our commitment to our clients extends beyond the initial setup. We believe in building long-term relationships offering ongoing support and advice to ensure our clients' gyms continue to thrive and evolve. Our after-sales service includes maintenance, upgrades, and consultations, ensuring our clients always have access to the latest fitness technology and design.
AlphaFit is more than just a gym equipment provider. We are a partner in fitness, dedicated to helping gyms and fitness centres create spaces that are not just places to work out but destinations for health and wellness. Our combination of quality, innovation, and customer-centric approach makes us ideal for any commercial gym offering a high-end, dependable fitness experience.
The term ‘AlphaFit Equipment Pty Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 34 Industrial Avenue, Molendinar, Queensland, 4214. Our ABN is 96 156 085 193. The term ‘you’ refers to the user or viewer of our website.
Last Updated: 26 May 2022
It is our usual practice to collect personal information directly from the subject individual or their authorised representative(s). Personal information means information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion. Some examples of the personal information we might collect include (but are not limited to):
We only collect and hold personal information by lawful and fair means. There are several ways we may collect your personal information, including when you:
In some circumstances, we may collect and hold personal information that has been collected from a third party (such as an associated entity or service provider) or a publicly available source. This will likely occur in instances where:
We will take steps to hold personal information in a manner which is secure and protected from unauthorised access. Your personal information may be held in either a physical form or in electronic form on our IT system. Where stored in electronic form on our IT system, we will take steps to protect the information against modification, disclosure, or misuse by including such things as physical restrictions, password protections, internal and external firewalls, and anti-virus software. We will also endeavour to ensure that our service providers have protection for electronic IT systems and other necessary restrictions. We will endeavour to ensure our staff are trained with respect to the security of the personal information we hold, and we will restrict any access where necessary. While we retain personal information for as long as necessary in relation to the purposes for which it is collected, we will endeavour to destroy and de-identify the personal information once it is no longer required, except as required for business record purposes. In the event we hold personal information that is unsolicited, and we were not permitted to collect it, the personal information will be destroyed as soon as practicable. If we collect personal information about you from someone else, we will advise you as soon as practicable that this information has been collected and the circumstances which surround the collection.
You may elect to disable or turn off cookies in your web browser, however, this may impact upon the services we are able to offer you on our website and may impact upon your ability to access certain features of our website. Our server will also automatically record your Internet Protocol address (IP address). An IP address is a numerical designation assigned to each device connected to a computer network by your internet service provider. While IP addresses can be used to identify the general physical location of a computer, they are otherwise anonymous, and we will not use your IP address to identify you.
If you apply for a position with us, we may also collect information about your experience, character, qualifications, and screening checks (including background, health, references, directorship, financial probity, identity, eligibility to work, vocational suitability, and criminal record checks). Sensitive information will only be collected with your consent. We collect, use, and disclose your personal information to assess your application, conduct screening checks and consider and contact you about positions available. Your personal information may be exchanged with academic institutions, recruiters, screening check providers, health service providers, professional and trade associations, law enforcement agencies, referees, and your current and previous employers. We may not be able to further consider you for positions with us without your personal information.
We will endeavour to only collect and hold personal information which is relevant to the operation of our company. Our purpose for collecting or holding personal information about you is so that it may be used directly for our business activities. We may use your personal information for the business activities of our company, which include, among other things:
We may also collect personal information (including sensitive information) for both the primary purposes specified herein and purposes other than the primary purposes, including the purpose of direct marketing. We may also collect personal information from other credit providers, Credit Reporting Bodies (“CRBs”) and any other third parties for the purposes of our business activities including, but not limited to, credit, sales, marketing, and administration.
We will endeavour to only use and disclose personal information for the primary purposes noted above in relation to the business activities of our company. In addition, we may also use and disclose personal information (including sensitive information) for both the primary purposes specified herein and purposes other than the primary purposes, including the purpose of direct marketing. Unless one or more of the below scenarios has occurred, we will take necessary steps to prevent personal information from being given to government agencies or other organisations.
Further we will endeavour to only disclose personal information for the purpose in which it was collected, unless disclosure is reasonably necessary to:
We will take steps not to disclose personal information for direct marketing purposes unless you have provided your consent to do so. In any event you will be provided with an opt out option with respect to direct marketing, should you wish to be excluded from direct marketing. If you do not elect to ‘opt out’ to receiving direct marketing material from us, you consent to us using personal information (other than sensitive information) provided to us for direct marketing purposes. We may however use sensitive information for direct marketing purposes if you provide your consent to do so. You may at any point in time, request to no longer receive direct marketing material from us by opting out. We will record this information on our opt out register.
Direct Marketing and Third Parties
We may also from time to time, if we have received your consent, provide your personal information to a third party for the purposes of direct marketing. You may at any time request the source of the personal information that has been disclosed.
We will endeavour not to use or disclose a government related identifier, unless:
As indicated above, we may disclose personal information to a CRB in accordance with the permitted disclosures as defined under the Act. We may disclose your Credit Information to the following CRBs listed below.
Level 13, 109 Pitt Street
SYDNEY NSW 2000
Tel: 1300 501 312
Level 2, 165 Grenfell St
ADELAIDE SA 5000
Tel: 1800 882 820
Level 2, 143 Coronation Drive
MILTON QLD 4064
Tel: (07) 3360 0600
Level 6, 549 St Kilda Road
MELBOURNE VIC 3004
Tel: (03) 9699 0100
A copy of the credit reporting policy for the CRBs listed above will be available on their website or will be provided in hard copy upon request.
You are entitled to access your personal information held in our possession. We will endeavour to respond to your request for personal information within a reasonable time period or as soon as practicable in a manner as requested by you. We will normally respond within thirty (30) days. You can make a request for access by sending an email or letter addressed to our Privacy Officer, the details of which are as follows.
The Privacy Officer
Blindside Group Pty Ltd t/as Alphafit Athletics
Address: 60 Export Drive, Molendinar QLD 4214
Telephone: 1300 257 428
With any request that is made we will need to authenticate your identity to ensure the correct person is requesting the information. We will not charge you for making the request, however, if reasonable we may charge you with the costs associated with your request. You will only be granted access to your personal information where we are permitted or required by law to grant access. We are unable to provide you with access that is unlawful. Further we are not required to, and will not, give access to personal information to the extent that:
If we refuse access to the information, written notice will be provided to you setting out:
Should we hold personal information, and it is inaccurate, out of date, incomplete, irrelevant, or misleading, or incorrect you have the right to make us aware of this fact and request that it be corrected. If you would like to make a request to correct your information, please contact our Privacy Officer. In assessing your request, we need to be satisfied that the information is inaccurate, out of date, incomplete, irrelevant, or misleading. We will then take all reasonable steps to ensure that it is accurate, up-to-date, complete, and not misleading. It is our normal policy to resolve any correction requests within thirty (30) days. If we require further time, we will notify you in writing and seek your consent. Should we refuse to correct your personal information written notice will be provided to you setting out:
We will endeavour to notify any relevant third parties of the correct personal information where necessary and required.
A Notifiable Data Breach is an event where access to your personal data has been gained and there is a risk of serious harm, or it is suspected that there is a serious risk to you. In the event of a Notifiable Data Breach, we will notify you. Examples of Notifiable Data Beaches include:
If you wish to make a complaint about a failure of us to comply with our obligations in relation to the Act or the APP please raise this with our Privacy Officer. We will provide you with a receipt of acknowledgment as soon as practicable. We will then endeavour to respond to your complaint and attempt to resolve the issues within thirty (30) days. In dealing with your complaint, we may need to consult another credit provider or third party. If you are not satisfied with the process of making a complaint to our Privacy Officer, you may make a complaint to the Information Commissioner, the details of which are below.
Office of the Australian Information Commissioner
GPO Box 5218 Sydney NSW 2001
Telephone: 1300 363 992
Facsimile: (02) 9284 9666
The Information Commissioner can decline to investigate a complaint on several grounds including, among other things, where the complaint wasn’t made at first to us. For more information about privacy in general, you can visit the Australian Information Commissioner’s website: https://www.oaic.gov.au/.
We take all reasonable steps to keep secure any information which we hold about you. Personal information may be stored both electronically on our computer system, and in hard-copy form. Firewalls, passwords, anti-virus software, and email filters act to protect our electronic information.
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